Arizona Cardinals A-to-Z Stadium Guide
Guests with Disabilities Information
ASSISTIVE LISTENING DEVICES
Assistive Listening Devices (ALD's) are available at all four Guest Services offices which are located along on Main Level (near Sections 104 & 123) and Terrace Level (Sections 417 & 448). Fans will be asked to leave a valid driver's license or other form of identification when the ALD is checked out.
All Sportsman's Park carparks and most off-site gameday parking lots have signed disabled parking spots. Vehicles must have a valid Cardinals mobile parking pass to enter Sportsman's Park or off-site gameday parking areas. A state-issued disabled hangtag or license plate is required to park in a signed disabled spot. Please contact the Cardinals Ticket Office at 602/379-0102 for more information on disabled parking.
DISABLED CART SERVICE
Courtesy cart service is available for disabled guests from disabled parking areas to the stadium plaza security checkpoints. These carts are for disabled guests and one companion only. The carts will only take fans to the closest entrance as there is no cart service available inside State Farm Stadium. The cart service will be available two hours prior to the game until one hour following the conclusion of the game. Post-game fans should wait at the ADA Shuttle Tents adjacent to where they were dropped off by the Disabled Cart and check-in with the Guest Service Associate under the tent to schedule a ride back to their vehicle within Sportsman's Park. Disabled Carts DO NOT give rides to parking lots outside of Cardinals Parking Lots. Please note that ADA cart service is only available within Sportsman's Park parking spaces, carparks and the Black Lot.
Disabled seating is located on all three levels at State Farm Stadium, including all lofts and field boxes. All levels can be accessed by the elevators located near the five stadium entrance locations. One power outlet is available at each disabled seating platform for the use of guests with electric wheelchairs and other medical equipment.
Guests with disabilities should contact the nearest guest service or security team member for assistance in the event of an emergency evacuation as elevators and escalators will not be available for use.
State Farm Stadium provides open captioning service for the stadium public address system. Open captioning is displayed under the north and south videoboards throughout Cardinals game day. In addition, closed captioning is available via smart phones which are available to use on the game day free of charge at the Gate 1 Guest Services office (across from Section 104.).
There are 50 restrooms located throughout State Farm Stadium. All men, women and family restrooms are ADA accessible and equipped with a baby-changing table. Please ask any staff member for directions to the closest restroom.
Guide, signal and documented service animals are allowed inside State Farm Stadium with fans that need their assistance. No pets or other animals are permitted.
A TDD phone for hearing and speech impaired fans is located at the Guest Services office at Section 104.
Wheelchair assistance is available to guests and is scheduled on a first-come, first-served basis. Requests can be made by asking a stadium staff member or by visiting a Guest Services Office located near Sections 104, 123, 417 and 448.
The stadium will provide wheelchairs and a staff member to escort guests to their seats, but it is requested that mobility impaired patrons be accompanied by another adult in their party. Upon arrival at the seating location, guests are required to surrender wheelchairs to stadium staff.
Fan Health Promise
Fan Health Promise
All ticketholders must agree that neither they, nor any of their guests, will attend a game if any one or more of the following is true on game day:
• Within the prior 14 days, they have tested positive for, or been exposed to someone who has tested positive for, COVID-19;
• Within the prior 48 hours, they have experienced symptoms of COVID-19 (e.g., a fever of 100.4°F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the CDC);
• Within the prior 14 days, they have travelled to any state or international territory identified by federal or applicable local governments as being subject to travel or quarantine advisories due to COVID-19.
Please note: According to the CDC, older adults and people of any age with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. All guests should evaluate their risk in determining whether to attend a game.
To help maintain physical distancing guidelines, ticketholders must also agree that they will not sell, transfer or otherwise provide any of their game tickets to anyone other than family with whom they have been sheltering (or other trusted acquaintances), unless selling, transferring or otherwise providing all such tickets (i.e., the full pod of tickets) to one party.
YOU MUST FOLLOW ALL STADIUM POLICIES, INCLUDING HEALTH AND SAFETY POLICIES, AND POSTED INSTRUCTIONS WHILE IN THE STADIUM AND ON STADIUM GROUNDS.
AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. ACCORDING TO THE CENTERS FOR DISEASE CONTROL AND PREVENTION, SENIOR CITIZENS AND THOSE WITH UNDERLYING MEDICAL CONDITIONS ARE ESPECIALLY VULNERABLE.